Terms and Conditions

Minimum age is 21 years of age for all groups (if under 21 years an additional surcharge of 15% is added on to the rental rate). There is no maximum age limit.

All drivers must have a current driving license for minimum of six (6) months. Regulations for visitors (Non UAE residents) are subject to change and customers should check at the counter upon arrival. All non-UAE residents wishing to rent, are required to hold an international driving license along with their national driving license. UAE residents should have a local UAE driving license.

Vehicle is comprehensively insured including third party liability. Terms & Conditions apply. ACCIDENTS: U.A.E Law prescribes not to move the car in the event of an accident until a police report and a repair slip has been obtained. Failure to do so may result in the renter being responsible for the damages. Vehicles are not allowed to be driven out of UAE, except for Oman, along with legal documentation obtained prior to the trip. Additional Oman Insurance must also be obtained in advance, which is mandatory, if travelling to Oman by road in any TYLOZ vehicle

This is mandatory insurance. The renter will be responsible for an excess up to AED 1500. If declined, for any reason, the renter will be responsible for an excess up to AED 4500. In case of any accidents/damages, a police report must be obtained by contacting the local authorities,for the insurance to be covered.

This insurance is sold in addition to the normal Collision Damage Waiver (CDW) insurance. By acquiring SCDW, the renter is not liable for damages to the vehicle, meaning ZERO LIABILITIES. Terms & Conditions apply. Charges depend on the type of vehicle rented.

PAI (Personal Accident Insurance) is an optional insurance for the driver and the passengers, relating to death or bodily injury whilst in the vehicle during the rental. Terms & Conditions apply. Claims are subject to UAE Courts approval.

Delivery and Collection services are available, on request, subject to driver and vehicle availability. Charges vary depending on the location.

This is subject to driver qualification and will be charged at AED 50 for each additional driver, per rental.

Petrol is not included in the rates. Vehicles must be filled with special grade petrol. The vehicle must be returned with the same level of fuel as it was at the point of pick up. A refueling surcharge of 20% will be made for any vehicle returned with less fuel.

* Extensive terms and conditions are detailed in the rental agreement

Policy